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Foreword by Keith Ferrazzi, author of Never Eat Alone and Who's Got Your Back? The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business con sultant, and coach, and backed by the latest
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A revised edition of the best-selling guide to interpersonal relationships provides suggestions for successfully dealing with people both in social and business situations. You can go after the job you want and get it! You can take the job you have and improve it! You can take any situation you're in and make it work for you! For over 50 years the rock-solid, time-tested advice in this book has carried thousands of now famous people up the ladder...
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"Get heard by being clear and conciseThe only way to survive in business today is to be a lean communicator. Busy executives expect you to respect and manage their time more effectively than ever. You need to do the groundwork to make your message tight and to the point. The average professional receives 304 emails per week and checks their smartphones 36 times an hour and 38 hours a week. This inattention has spread to every part of life. The average...
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The most effective leaders know how to connect with people. It's not about power or popularity, but about making the people around you feel heard, comfortable, and understood.
This book will teach you how to do that.
While it may seem like some folks are born with a commanding presence that draws people in, the fact is anyone can learn to communicate in ways that consistently build powerful connections.
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"The communication and leadership secrets of Jeff Bezos and how to master them, from the bestselling author of Talk Like Ted. Jeff Bezos is a dreamer who turned a bold idea into the world's most influential company, a brand that likely touches your life every day. As a student of leadership and communication, he learned to elevate the way Amazonians write, collaborate, innovate, pitch, and present. He created a scalable model that grew from a small...
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This practical, comprehensive guide to designing and running more effective meetings will result in less time wasted, more collaborative decision-making, and measurably improved business outcomes.
There's nothing more frustrating than an unproductive meeting—except when it leads to another unproductive meeting. Yet every day millions of people conduct meetings—in person or online—without the critical understanding or formal training...
There's nothing more frustrating than an unproductive meeting—except when it leads to another unproductive meeting. Yet every day millions of people conduct meetings—in person or online—without the critical understanding or formal training...
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A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession,
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Communications can no longer be considered a soft skill. The ability to lead and drive the public conversation is a rock-hard competency. Sally Susman, the head of corporate affairs at global biopharmaceutical giant Pfizer, tells the story of how the multinational managed the massive communications challenge that came with Covid and the race to produce an effective vaccine.
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In "Am I making myself clear?" business leader and author Terry Felber shares the secrets of the world's greatest communicators, equipping readers to do everything from participating ina meaningful conversation to successfully consumating a business discussion. Through ten essential skills, including such concepts as the Art of Unspoken Language, the Art of Encouragement, and the Art of Problem Solving, he shows readers how to achieve real communication....
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Every person has a gap in their business they want to fill, and the bridge for that gap is a good story. Professional storyteller Kindra Hall shows business leaders the four unique stories they already have at their disposal, to more effectively captivate and convert audiences. She offers specific, actionable steps readers can take to find, craft, and leverage the stories they already have and aren't telling, teaching them that the moment they take...
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"Based on her course at the Princeton University School of Public and International Affairs, Martha Coven presents a crisp, brief, up-to-date introduction to clear and compelling writing for future professionals. Coven covers the basics of developing a professional style and writing and revising first and successive drafts. She then covers common types of professional writing, including correspondence, memos, proposals, plans, and reports, critical...
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"Based on author Carmine Gallo's career as a Fortune 500 communications coach and Emmy Award-winning television journalist, 10 Simple Secrets of the World's Greatest Communicators has been updated and revised to show business people how to achieve their personal and professional goals by mastering the ten simple secrets used by the world's greatest business communicators. The book offers techniques and proven tips that explain how these successful...
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Introductions are a jump start for all our conversations. When done well, we effectively express our core values and life's work and, in doing so, open ourselves to a world of new connections and professional possibilities. When delivered poorly, conversations can fizzle and, unfortunately, opportunities fade. Author and entrepreneur Holley M. Murchison knows firsthand how challenging introductions can be-at the age of thirty-three she's had over...
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Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy, stirring excitement, spreading knowledge, and promoting a shared dream. Done right, a talk can electrify a room and transform an audience's worldview. Done right, a talk is more powerful than anything in written form. This book explains how the miracle of powerful public speaking is achieved, and equips you to give...
18) Talk to strangers: how everyday random encounters can expand your business, career, income, and life
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"Connect to the world around you and realize the enormous potential in talking to strangers. Everyday, random encounters really can change lives, when you make them happen the right way and leverage the connection at the other end. Talk to Strangers explains how to stand out and tap the potential of others by taking notice of who is standing alongside you on the bank line, the latte pickup point, or the ticket counter at the airport. David Topus'...
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"How often do you walk away from a conversation feeling really heard? That it moved the people in it forward in some important way? You're not alone. In his practice as a designer, Fred Dust began to approach conversations differently. After years of trying to broker communication between colleagues and clients, he came to believe there had to a way to design the art of conversation itself with intention and purpose, but still artful and playful....
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This book encompasses the communication skills that are needed to be ready for work. These skills include reading with understanding, conveying ideas in writing, speaking so that others can understand, listening actively, and observing critically. Each chapter in the book deals with one or more of these skills, explaining what the skills are, why they are important for a job, how the skills can be improved, and some examples of jobs that require the...
