Come inside a jury room as one juror leads a starkly divided room to consensus. Join a young CIA officer as he recruits a reluctant foreign agent. And sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the less risky course of treatment. In Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden...

The authors use real-life situations to show how you can respect and respond to your child's feelings and satisfy your own needs by following a program for improving communication between parents and children.

The actor and founder of the Alan Alda Center for Communicating Science traces his personal quest to understand how to relate and communicate better, from practicing empathy and using improv games to storytelling and developing better intuitive skills.

Foreword by Keith Ferrazzi, author of Never Eat Alone and Who's Got Your Back? The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business con sultant, and coach, and backed by the latest

...

Specific action steps you can take to develop your business skills by building up others.

25 Ways to Win With People—based on John Maxwell's best-selling Winning with People—is ideal for a quick refresher course on interpersonal relationships for leaders and aspiring leaders alike. Each chapter explains the action step, describes why it works, and uses specific, real-life success stories.

A small sampling

...

How to overcome challenges with confidence. No matter how successful we are, we all face stressful and hard-to-handle challenges in daily life, and -- if we want to be as happy and healthy as we can -- we must learn to assert ourselves, make our voices heard and approach life with confidence and self-assurance.

Why are honest asylum seekers dismissed as liars? Nayeri begins with this question, then turns to her own experiences to examine believability in our culture. Her book reflects on morals, language, history, compassion, and the unspoken social codes that determine how we relate to one another. -- adapted from jacket.

Collects seventeen of Mosley's short stories that present distinct characters as they struggle to move through the world in each of these stories-heroes who are awkward, nerdy, self-defeating, self-involved, and, on the whole, odd.

Offers 62 time-tested hints, tips, and techniques for confidently communicating with others. Best-selling author and renowned communications consultant Leil Lowndes, focuses on ice-breaking skills and communication techniques that are proven successful when making a positive first impression, establishing instant rapport and credibility, and more. Packed with basic, no-nonsense advice and solid research evidence about which techniques work best...

Etiquette tips from an experienced consultant and etiquette partner for high-profile clients. The Five-Step Meier Method goes beyond tradition and custom, however, to include kindness, consideration, and respect. Advice for personal and professional life includes first impressions, being a good guest, networking, table manners, and more.