A step-by-step guide to delivering compelling online presentations from a webinar expert and coach.

We've all attended dry, forgettable webinars, but few people know the secrets of truly engaging audiences online.

In Webinar Master, Donald H. Taylor shares his methodology for delivering great webinars, consistently, distilled from his experience coaching hundreds of speakers since 2007.

Taylor dissects the traps awaiting inexperienced

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The most successful leaders are story¬tellers. By mastering business storytelling, they achieve extraordinary business results. As a modern-day leader, you know you should develop this skill, but you don't have the time to do this in an ad-hoc way. What you need is a practical, reliable method to follow, one that will allow your business to reap the benefits of storytelling as soon as possible. In Putting Stories to Work, Shawn Callahan gives you...

Your stomach's churning; you're hyperventilating -- you're in a badly deteriorating conversation at work. Such exchanges, which run the gamut from firing subordinates to parrying verbal attacks from colleagues, are so loaded with anger, confusion, and fear that most people handle them poorly: they avoid them, clamp down, or give in. But dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers...

With advice and tools for improving a wide array of communication skills--from delivering an effective presentation to drafting proposals to the effective use of e-mail--Business Communication helps managers deliver information effectively.

This approach to remote facilitation makes virtual meetings powerful means of collaboration using proven techniques to accommodate a diversity of cultures, locations, and personalities.
Many people struggle with remote meetings: a cocktail of factors, such as technical barriers and invisible group norms, increase the uncertainty and risk of the already vulnerable task of collaborating and sharing ideas. When remote meetings go badly, they go really...

A framework to help managers defuse disagreements in the workplace and turn conflict into an opportunity for growth.
Unresolved workplace conflict wastes time, increases stress, and negatively affects business outcomes. But conflict isn't the problem, mismanagement is.
Leaders unintentionally mismanage conflict when they fall into patterns of what Marlene Chism calls “the Three As:” aggression, avoidance, and...

“Learn how to ‘ask outrageously’ for what you want—and get what you need—with this bold guide to self-confidence.” —Daniel H. Pink, New York Times–bestselling author of Drive and To Sell Is Human
 
 Stop Holding Yourself Back—It's Time to Go Ask!
 
The strongest relationships, top sales...

For some, projecting confidence and credibility is second nature. For others, it seems like a foreign language they'll never learn – until now.Rob Jolles delivers down-to-earth solutions for anyone looking to enhance the most basic need of all; to be believed. He leverages his over 30 years of experience to equip readers with empowering and practical tools for achieving business and social success.
Jolles argues that credibility is as much...

The first edition of "New flow of General English" is in your hands. For preparing this book we have surveyed many students, understood their problem with English language and tried to sort them out as per the modern requirements. Today in spite of the fact that maximum time is devoted to the teaching of English, our schools have hardly succeeded in equipping the students with ability of speaking and writing even few correct sentences of their own....

The most powerful way to build trust is through more powerful conversations. Clients don't just want conversations about facts, numbers, and market knowledge; they want to know that you listen and that you care. Make Or Break Conversations teaches guiding principles, but not by boring how-tos, robotic responses, or scripts of conversations. You will learn how to have conversations that matter in your own way. Based on understanding the science, psychology,...